Frequently asked questions for the Cikaboom.com e-commerce site

  1. What payment methods are accepted on the site?
    We accept payment by credit card, bank transfer, PayPal and other secure payment methods.
  2. Which countries do you deliver to?
    We currently deliver to European Union countries. Please check delivery availability in your country during the ordering process.
  3. What are the shipping fees ?
    Delivery costs vary depending on the country of delivery and the weight/volume of the products ordered. The exact delivery costs will be calculated and displayed during the ordering process.
  4. What are the delivery times ?
    Delivery times depend on the country of delivery and product availability. They will be indicated during the ordering process. Please note that delays may occur due to circumstances beyond our control.
  5. Can I return a product?
    Yes, you can return a product within 14 days of receipt, in accordance with our returns policy. Please see our returns policy for return conditions and procedures.
  6. How can I contact customer service?
    You can contact us by email at [contact email address] or by phone at [contact phone number]. Our customer service team will be happy to answer your questions and provide you with any assistance you may need.
  7. How can I track my order?
    Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order on the carrier’s website.
  8. Is it secure to place an order on your site?
    Yes, we take the security of your personal information and payments very seriously. We use advanced security technologies to protect your data and ensure secure transactions.
  9. Do you offer a warranty on your products?
    Yes, we offer a warranty on our products against manufacturing defects. Please refer to the product description or contact our customer service for specific warranty information for the product you wish to purchase.
  10. What is your privacy policy?
    We attach great importance to the protection of your personal data. Please see our Privacy Policy on our website to learn more about how we collect, use and protect your information.

If you have any further questions, please do not hesitate to contact us. We are here to help you !

CIKABOU LTD
71-75 Shelton Street, Covent Garden, London
WC2H 9JQ, United Kingdom
Email: cikagroups@gmail.com or contact@cikaboom.com
Telephone: +44 7456464689

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