Sales policy for the Cikaboom.com e-commerce site

  1. Introduction
    This sales policy governs the conditions of purchase and sale of products available on the website https://cikaboom.com/ (hereinafter “the site”). By placing an order on our site, you agree to the terms and conditions set out below.
  2. Availability of products
    The products presented on our site are available while stocks last. We reserve the right to change product availability at any time without notice. If a product is unavailable after you have placed your order, we will inform you as soon as possible and offer you either a replacement product or cancellation of your order with a refund.
  3. Price and payment
    The prices of the products are indicated in euros (EUR) and include the applicable VAT. Delivery costs are charged extra, unless otherwise stated. Payment for products is made when placing the order. We accept the following payment methods: credit card, bank transfer, PayPal, etc. Payment information is processed securely and confidentially.
  4. Placing an order
    To place an order on our site, you must follow the steps indicated on the order page. You must provide accurate and up-to-date information, including your name, shipping address and contact details. Once your order has been placed, you will receive an order confirmation by e-mail, summarizing the details of your purchase.
  5. Delivery
    We aim to deliver products within the timeframes indicated when placing the order. Delivery times may vary depending on your location and product availability. We are not responsible for delivery delays caused by circumstances beyond our control, such as strikes, transportation problems or unforeseen events. Delivery costs and delivery options will be specified during the ordering process.
  6. Return Policy
    Please refer to our return policy, available on our website, for the conditions and procedures for returning products purchased on our site.
  7. Customer Service
    Our customer service team is on hand to answer your questions, address your concerns and provide any assistance you may require. You can contact us using the contact details provided below.
  8. Limitation of liability
    We strive to provide accurate and up-to-date information on our site, including product descriptions and characteristics. However, we cannot guarantee the accuracy and completeness of this information. If there is an error or inaccuracy, please let us know so that we can take the necessary steps to correct the situation.
  9. Contact
    CIKABOU LTD
    Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

E-mail : cikagroups@gmail.com or contact@cikaboom.com

Telephone: +44 7456464689

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