Introduction
At Cikaboom, protecting your personal data is our top priority. This Privacy Policy details the measures we have implemented to collect, use, protect, and, where applicable, share your personal information in full compliance with current regulations, including the GDPR and French data protection laws.
1. Collection of Personal Data
We collect various types of information when you use our site, such as:
- Identification Information: Name, surname, address, email, phone number.
- Transaction Data: Order details, payment information.
- Browsing Data: IP addresses, cookies, login data.
This information enables us to process your orders, improve our services, and personalize your shopping experience.
2. Purposes of Data Processing
The data collected is used for the following purposes:
- Processing and fulfilling your orders.
- Enhancing site performance and navigation.
- Informing you about offers, new products, and promotions (with your explicit consent).
- Meeting our legal and regulatory obligations.
- Ensuring the security of our transactions and website.
3. Legal Basis for Processing
Your personal data is processed based on:
- Your informed consent.
- The performance of a sales contract.
- Compliance with legal obligations (accounting, tax, etc.).
4. Sharing and Disclosure of Data
We commit not to sell or rent your personal data to third parties. However, certain information may be shared with service providers (logistics, payment, etc.) strictly for the fulfillment of our contractual obligations. These providers are bound by strict contractual obligations regarding confidentiality and security.
5. Data Security
The security of your data is ensured by appropriate technical and organizational measures, including:
- Encryption of sensitive data.
- Restricted and secure access to databases.
- Regular security audits and updates.
6. Data Retention
Your personal data is retained for the duration necessary to fulfill the purposes for which it was collected and in accordance with legal obligations. Once these purposes have been fulfilled, your data will be deleted or anonymized.
7. User Rights
In accordance with regulations, you have several rights, including:
- The right to access and correct your data.
- The right to have your data deleted.
- The right to limit data processing.
- The right to data portability.
- The right to object to data processing for legitimate reasons.
To exercise these rights, please contact us via our dedicated form or by email.
8. Use of Cookies
Our website uses cookies to enhance your browsing experience. These cookies allow us to remember your preferences and personalize your site usage. You can manage your cookie preferences via your browser settings.
9. International Data Transfers
In some cases, your data may be transferred to countries outside the European Economic Area. In such instances, we ensure that appropriate safeguards are in place to protect your personal data.
10. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy to accommodate legal or technological developments. Any changes will be published on our website and, if necessary, communicated to you by email.
Conclusion
This Privacy Policy reflects our unwavering commitment to protecting your personal data. At Cikaboom, we do everything possible to ensure transparency, security, and respect for your privacy. We appreciate your trust and remain available to answer any questions regarding the handling of your data.